Under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations, we are required under law to provide certain information for you the consumer.
Description of goods:
Webbe's Restaurant Vouchers.
Restaurant Vouchers are redeemable at three of our restaurants, Webbe's at the Fish Café, Rye. Wild Mushroom, Westfield. Webbe's Rock-a-nore, Hastings.
They cannot be used at any of our cookery schools, unless authorised by the Directors.
Webbe's Cookery School Rye vouchers only be used at Webbe's Cookery School, Rye, unless by special arrangement.
Webbe's Source to Sauce Cookery School vouchers may only be used at the Webbe's Rock-a-Nore Hastings venue, unless by special arrangement.
All vouchers are valid for a period of one year from the date of issue. Expiry date will be written on the voucher when issued, or the recorded purchase date used.
The customer must ensure that the vouchers are redeemed within this period of time.
After one year the vouchers are deemed invalid.
We accept all major credit and debit cards except for Amex and Diners.
Amounts unspent on vouchers when redeeming, are only available as a further voucher, no cash change is available
Restaurant Vouchers.
The purchaser will decide the total value of the voucher required.
Vouchers bought online must be paid by card using our secure payment method supplied by Worldpay. We accept all major credit and debit cards except for Amex and Diners.
Amounts unspent on vouchers when redeeming, are only available as a further voucher, no cash change is available
Cookery school voucher
Cookery School Vouchers are only sold in the denominations of the current price of a cookery school class. No change or refund, or cash value is available.
Once a cookery class is booked, this is non-transferrable and non-refundable in the event of cancellation within two weeks of the date of the class.
Cancellation and Refund Policy
E Vouchers and postal vouchers are Non-returnable and non-refundable, after the statutory 14 day cooling off period. If the voucher has been redeemed in this period then no refund is available. If a cookery class has been booked within the 14 days, no refund is available as the use of the voucher has commenced.
The purchaser has a right to cancel the transactions within 14 days. Your right to cancel an order for goods made at a distance starts when you receive the goods and lasts for 14 days. This can be done only via arrangements with the Directors in this instance the original voucher will need to be returned to Webbe's Restaurants, Woodgate House, Westfield Lane, Westfield, TN35 4SB.
Any postage costs for the return of the voucher will have to be paid for by the purchaser.
Postal Vouchers
If the customer wishes to have a voucher posted to an address, then this service is only available by telephoning direct, and an additional £3.95 must be added to the amount to cover postage and administration costs. Postage will be 'Tracked' to cover any potential loss during delivery.
If a postal voucher is lost it is not replaceable by Webbe's Restaurants.
Information about the Seller
Webbe's Restaurants is acting on behalf of…
Fishsteak Ltd t/a Webbe's Rock-a-Nore, Hastings, East Sussex.
WM Restaurants Ltd t/a Webbe's at the Fish Café Rye, East Sussex.
The Wild Mushroom Restaurant, Westfield, East Sussex.
Paul Webbe t/a Webbe's Cookery School, Rye, East Sussex.
Directors: Paul and Rebecca.
Head Office: Webbe's Restaurants, Woodgate House, Westfield Lane, Westfield, TN35 4SB. 01414 751137. Email: info@wildmushroom.co.uk
Registered Office: 30-34 North Street, Hailsham, East Sussex BN27 1DW